Glitch or other reason?

Discussion in 'General Site Information - Guidelines' started by Rollx007, Mar 17, 2021.

  1. Rollx007

    Rollx007 Well-Known Member

    Hello mods, I tried logging in today but was sent to a page saying my IP address was banned from the site.

    Was this a glitch or an actual ban? I sent an admin email, If it was a ban, please DM me to ensure I know if I violated any rules.

    Regards
     
    Rollx007, Mar 17, 2021
    #1
  2. webmaster

    webmaster Administrator Staff Member

    Hi. Can you post or email me a screenshot of the page that said your IP was banned? It will indicate what service or application was blocking.

    It could be one of three things:

    - The site was put behind Cloudflare's proxy at midnight on Tuesday, March 16.

    - A forum setting that monitors IPs.

    - Intrusion detection software installed on Tuesday, March 16. If you mistype your username or password more than three times then your IP will be banned for 10 minutes, and then for 30 days after nine attempts within 24 hours. (This is still be adjusted based on logs)
     
    webmaster, Mar 17, 2021
    #2
  3. webmaster

    webmaster Administrator Staff Member

    I switched off Cloudflare's proxy. Do you still see the issue?
     
    webmaster, Mar 17, 2021
    #3
  4. Rollx007

    Rollx007 Well-Known Member

    It was gone after a few hours, but I'll let you know if it happens again, thanks
     
    Rollx007, Mar 18, 2021
    #4

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